Privacy Policy
Privacy Policy – Kernavix Hotel & Casino
At Kernavix Hotel & Casino, we are fully committed to respecting and protecting your privacy. Whether you’re browsing our site, booking a stay, or enjoying our entertainment offerings, we handle your personal information with care, clarity, and responsibility. This Privacy Policy outlines what data we collect, how we use it, and the proactive steps we take to safeguard your information.
Information We Collect
Personal Information
When you interact with Kernavix—whether through reservations, guest services, or online exploration—we may collect personal data such as your name, email address, phone number, and preferences related to accommodation, gaming, or dining.
Technical & Usage Data
To optimize your experience, we may collect non-personal information like device type, browser, IP address, and usage patterns, helping us improve site functionality and overall service delivery.
How We Use Your Data
Customized Guest Experience
Your data enables us to provide seamless, personalized service—ensuring your preferences are met and your stay is as comfortable and enjoyable as possible.
Offers & Engagement
With your consent, we may send updates about promotions, special packages, or upcoming events designed to enhance your visit.
Security & Compliance
We use your information to protect our systems, ensure regulatory compliance, and detect or prevent misuse of our services.
Information Sharing
Authorized Third Parties
To deliver premium service, we may collaborate with reliable partners who assist in hospitality operations, technology support, and customer engagement. Shared data is limited to what’s necessary and handled under strict confidentiality.
Legal Disclosures
We may provide information to authorized bodies when required by law or for compliance with legal obligations and investigations.
Data Protection
Kernavix implements advanced security protocols, including encryption and system monitoring, to guard your personal data. Although no online platform is entirely immune to threats, we maintain robust safeguards and continuously improve our privacy framework.
Your Rights
Data Access & Edits
You have the right to view or update the personal information we hold. Our support team is here to assist with such requests promptly.
Communication Preferences
Control how and when you hear from us. You may opt out of non-essential communications at any time through your account settings or by contacting us.
Policy Updates
This Privacy Policy may be updated to reflect changes in regulations, services, or technology. If any significant updates occur, we’ll notify you through our official Kernavix communication channels.
By continuing to use Kernavix Hotel & Casino services, you confirm your understanding and acceptance of the privacy practices outlined above.